Contact Us

Last updated: 2026-08-08

Questions are welcome. Please skim the two sections below first: between them they cover almost everything readers write in about, and they will answer you immediately rather than in two days.

We are not the shop

This is an independent site that writes about the product and links to the official store. That means no access to your order, your card, your tracking number or your refund — not restricted access, none. The merchant's support address is in your order confirmation, and the 60-day money-back guarantee runs through them from start to finish.

Questions the site already answers

• Gummy or liquid vinegar? The comparison, including the doses the research used, is on the home page.
• What is on the label? Transcribed and photographed in the ingredients section.
• When do I take it? Thirty minutes before a meal, with water — how to take it.
• What does it cost today? See the pricing section, then confirm on the checkout.

Where we can actually help

• Factual corrections, especially anything drawn from the label or from a cited study.
• Privacy requests under the privacy policy.
• Press and editorial enquiries, including permission to quote.

Reach us

Email contact@jellaytide.com. Messages are read Monday to Friday, 9am to 5pm Eastern, and answered within about two business days. We list no telephone number because we do not have one to list.